Jewellery dispatch times vary depending on the metal of the item you have ordered.  Please expect your delivery to be dispatched in the time frame outlined below:

Silver - dispatched within 3-5 working days

Mixed metal and Andromeda rings - dispatched within 2 weeks

Gold items - dispatched within 3-4 weeks

If you require your item sooner, please don't be afraid to call us on 01856 771511 to check availability.

Delivery charges for jewellery are FREE over £30 to UK addresses, orders under have a £3.50 delivery fee. A signature may be required upon arrival. Delivery to the rest of the world is £12. For Asia and Russia, please review our delivery information page. 

Photographic prints are printed on demand and dispatch within 48 hours. Postage costs to anywhere in the world is £4.

For full details see our Delivery & Returns page

Jewellery orders are sent in recyclable cardboard boxes and we've replaced most of our plastic foam inserts with organic cotton pouches. The pouches can be kept and are a great way to store your jewellery long term.

You can find out a little more about our packaging here: 

https://www.alisonmoore.co.uk/pages/packaging

With a little bit of care, your jewellery will shine for years.  To discover how best to look after your piece, see our Jewellery Care page.